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  • Archer Vinyl Record Player Classic Turntable

  • Signature Vinyl Record Player

  • Winston Vinyl Record Player Turntable

  • Wellington Turntable Stereo System

  • Premium Replacement Diamond Tipped Needle (2 Pack)

  • Kinsman Jukebox

  • The Beatles – The White Album (1968) Vinyl Remastered (2009)

  • Legend – The Best of Bob Marley and the Wailers (1984) Vinyl

  • Johnny Cash - Out Among the Stars (2014) Vinyl

  • Arcade Fire - Reflektor (2013) Vinyl with Digital Download Card

  • Projection Clock Radio

  • SelfSet Clock Radio

  • USB Charging Alarm Clock Radio

  • USB Clock Radio

  • USB Charging Alarm Clock Radio

  • USB Charging Alarm Clock Radio

  • Jumbo Clock Radio

  • Digital AM/FM Clock Radio

  • Digital AM/FM Clock Radio

  • Jumbo Clock Radio

  • Professional Dynamic Karaoke Microphone

  • Karaoke Machine Portable Speaker System

  • Plug & Play Karaoke System

  • Karaoke Machine Speaker System

RETRO

My new turntable will not spin or play a record

  • Please ensure the turntable is plugged into a working outlet and the power is turned to the on position. Raise the lid to expose the phonograph. The phonograph has been secured for shipment with a transit screw. Using a screwdriver, turn the transit screw CLOCKWISE. This will allow the turntable to “float” and turn freely. Moving the tone arm above the record will trigger the platter to start spinning. If you are still experiencing difficulties please visit Contact Us and one of our Representatives will respond within 24 business hours.

My turntable seems to wobble

  • It is normal for a turntable to have a slight platter wobble, however this should not affect turntable operation. If your turntable is wobbling and you are concerned, first make sure you have the turntable on a flat surface. Next check the transit screw to ensure it was tightened. If the issue persists and operation is affected please visit Contact Us and one of our Representatives will respond within 24 business hours.

I have poor radio reception

  • Ensure the FM radio wire is unravelled and is secured in a location free from sources of interference. If AM and FM stations are still not coming in clearly try moving the unit to a new location and test again.

    *Please note this feature may not be available on all models.

Tone Arm Return is not returning properly

  • If your unit’s tone arm return is travelling too far towards the center or not returning to the resting cradle, please locate the tone arm adjustment instructions provided in your user manual. If you do not have your user manual, one can be downloaded here

    *Please note this feature may not be available on all models.

Can I charge my MP3 player with the USB port?

  • The USB port is for playback or recording depending on the device. The USB port will not charge a device, nor allow an MP3 player to play music. If you would like to play audio from an iPod, iPhone, or an Android device please use the Line in port(s) on the unit.

    *Please note this feature may not be available on all models.

My records play too fast or too slow

  • There is a speed selector switch located under the lid of the turntable. The speed selector switch has 3 settings for different record sizes (33 1/3 RPM, 45 RPM or 78 RPM). Please ensure that you have selected the correct setting based on the record you are attempting to play. To change the speed, please adjust the selector (knob or lever switch) to the required speed for the record you are playing.

My CD player will not play a CD

  • If you are experiencing difficulties with your CD player, please try testing the unit with a store bought CD to rule out any incompatibility issues. We also recommend attempting to clean the CD player with a CD lens cleaning kit to ensure the lens is free of dirt and debris.

I think I need to replace my stylus

  • The jeweled stylus installed in your turntable by the manufacturer at the time of purchase should last for up to 300 hours of playback with 33 1/3 RPM albums or 45 RPM ‘Singles’. If you are playing older 78 RPM records, which are made from a much harder material, the life expectancy of the stylus will be reduced. First we would recommend ensuring that the stylus is free of debris. Using a soft stylus cleaning brush gently cleaning the stylus may improve sound quality. If this does not improve the sound quality a new stylus can be purchased by calling our sales line at 1-855-293-7253 and one of our Representatives will be happy to assist you.

    *Please note – instruction for removing/replacing the stylus can be located in your user manual. If you do not have your user manual, one can be downloaded here

WARRANTY

Please keep your receipt of purchase to validate your product’s warranty. Your Electrohome product has a 1 year warranty on manufacturing defects.
Types of Coverage

  • Basic warranty is for a period of twelve (12) months from the date on purchase receipt.
  • Extended warranty is for an additional twelve (12) months following the basic warranty period.

Your Warranty Covers

  • Product mechanical and electrical failure.
  • Defects in workmanship or material.
  • Mechanical/electrical failure and defects on original parts and accessories that came with your product.

Warranty Terms:

  • Electrohome products are guaranteed for a period of one year from the date of purchase against defects in workmanship and materials. This warranty includes but is not limited to the repair, replacement or refund of the purchase price at Electrohome’s option.
  • This warranty becomes void if the product shows evidence of having been misused, mishandled or tampered with contrary to the applicable instruction manual.
  • Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of this warranty.
  • The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and no other warranty, expressed or implied is provided. Electrohome assumes no responsibilities for any other claims not specifically mentioned in this warranty.
  • This warranty does not cover the shipping cost, insurance or any other incidental charges.
  • You MUST contact Electrohome before sending any product back for repair. You will be sent a Return Authorization form with complete return instructions. When returning the product for warranty service, please pack it carefully to prevent shipping damage and enclose the completed RA form with a brief explanation of the problem (include RA #).
  • This warranty is valid only in Canada and the continental U.S.
  • This warranty cannot be re-issued.
  • In the event that Electrohome replaces a defective unit, this unit would only carry the original warranty from the original purchase date.
  • Extended warranties are a continuation of warranty coverage, after the original 1 year manufacturer’s warranty expires
RETURN POLICY

We offer a 30 day money back guarantee on all products that have been purchased from us directly. All items must be returned as new in their original packaging, including all accessories and cables. Missing items will be charged based on suggested retail prices. All returns must be accompanied by a valid return authorization number (RMA) issued by us. Shipping cost is not refundable and returns must be shipped prepaid by the customer. A restocking fee will not apply if authorization is obtained. To set up a return for refund please contact us via our Contact Us page.


All | # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
AM/FM Tuner
A tuner receives radio frequency transmissions and converts this signal into an audio frequency.

Auxiliary Input
A 3.5mm auxiliary input lets you connect your iPhone, iPad, mp3 player or any other music playing device.

AVC (Auto Voice Control)
This feature senses that your singing has tapered off and the pre-recorded vocal back up will fill in the blanks. This will prompt you to remember the next line.

Backlight
Lighting used to illuminate the display of an alarm clock

Battery Backup
This feature ensures your clocks time and alarm settings are maintained and remain even through power outages. Once power returns, your alarm settings and time will return.

Belt Drive Motor
A system which powers the rotation of the turntable platter. In a belt-drive turntable the motor is located off-center from the platter, either underneath it or entirely outside of it and connected to the platter using a drive belt

CD+G
A Compact Disc + Graphic is a format that contains a music file that is accompanied by a graphic. This file format often used in Karaoke to play an audio file and display the lyrics graphically through a connected display or monitor.

Ceramic Cartridge Needle
Used for the playback of turntables. It converts vibrational energy into an electrical signal, which is passed through amplification and converted into sound energy. Ceramic cartridges are robust and resistant to damage

Daylight Savings Time Feature
Daylight savings time is automatically adjusted for in Spring and Fall.

Decibels (dB)
a unit used to express the intensity of a sound wave.

Digital Echo Control
This feature sends a vibration through the microphone and creates a reverb effect to give your voice a rich & full tone sound.

Digital Key/Pitch Control
This feature lets you control the tune the pre-recorded music plays in to match the vocal range you are most comfortable singing in.

Dimmer
The dimmer feature will allow you to increase or decrease the brightness of the display on the clock radio.

Dual Alarm
2 Separate alarms within the same clock. Set one alarm to sound at one time, and the other to go off at another time. Perfect for couples with different schedules.

LCD
Short for Liquid Crystal Display – LCD’s are used to display imagery and video content clearly and concisely.

LED
An LED is a type of light found within alarm clocks. LED’s can come in various forms including Red, White, Green, and Blue.

Platter
This is the centerpiece of the record player and is shaped so that the vinyl record rests on the turntable and remains stable through the rotation of the record.

PLL
Short for Phase Locked Loop – Radio selection feature that ensures the alarm clock locks onto the strongest radio signal possible so your favorite station comes in clear and concise.

RPM
Short for Revolutions per Minute – 33, 48, and 78 RPM’s are the standard record player speeds.

SelfSet™
This feature will display the correct time immediately after being plugged in and also eliminates the need to reset your clock after a power failure. This feature may also be referred to as Automatic Time Set and Smart Set.

Sleep
The sleep feature turns the radio on and makes it stay on for a certain period of time. That way you can fall asleep to the sound of your favorite radio station and have it automatically turn off while you are asleep.

Snooze
The snooze feature will silence your alarm for an additional time. Select between 90, 60, 30, 15 minutes and OFF.

Stylus
The point of contact between the record player and the vinyl. The stylus is a small diamond tipped hard point that follows the groove within the vinyl record player.

Tone Arm
A moveable arm that supports the pickup of the vinyl record player.

USB Charging
A built-in USB port with a charging feature lets you charge your Smartphone or Tablet by connecting your device with a standard USB cable.

USB Stick
A USB memory stick can be used to store data such as MP3 and CD+G files.

WakeUp™
This feature ensures that your alarm sounds even when there’s no power. Your alarm will sound even if power is disconnected from your alarm clock.

Watts
A watt is a measure of electrical power. The output of an amplifier is measured in watts. All loudspeakers have a maximum number of watts that they can cope with and the manufacturer will tell you what this is.


*All prices are listed in US Dollars.

Orders placed after 12:00pm (Eastern Time) may take up to 1 business day for processing before shipping out. Delivery times are stated in business days, and do not include order processing times. Our shipping providers do not deliver on Saturdays, Sundays, or holidays. All orders must be shipped by designated carrier service (no will-call or pick-up) and deliveries may require signature for release.

Ground Shipping

Routinely delivered within 3-7 business days. Please note that these are only approximate delivery times as provided to us by the shipping carrier. For faster delivery time, select Second Day Air or Next Day Air. Orders may take up to 1 business day for processing before shipping out. All shipping prices are quoted in U.S. dollars. C.O.D. orders cannot be accepted. Electrohome does NOT ship to PO boxes, APO/FPO. All items are shipped insured. Once your order has been shipped, you will receive confirmation by email including your tracking number. Delivery times are not guaranteed; any quoted delivery times are estimates only.

2nd Day Air(Expedited)

Routinely delivered within 2 business days. Please note that these are only approximate delivery times as provided to us by the shipping carrier. Orders may take up to 1 business day for processing before shipping out.

Next Day Air(Express)

Routinely delivered within the next business day. Please note that these are only approximate delivery times as provided to us. Orders may take up to 1 business day for processing before shipping out.

Additional Shipping Information

Shipping costs are calculated based on the total weight, dimensions, and distance of your order to your destination. The shipping charges will be calculated and displayed for you after you type in your shipping information. You will know the exact amount of shipping cost for your purchase before you enter your credit card information.

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  • …The representative, was very nice, and very helpful. Because of his assistance, and the quality of the product, I will be ordering more items, and referring my friends….

  • Customer Support has always been top notch! Thank-you guys as always!

  • [He] was polite, well spoken, and knowledgeable service rep. Best rep I have ever spoken to at a company.

  • Extremely patient and again, I am very impressed with the customer service offered.

  • I was very surprised at how fast I was contacted about alarm clock!

  • Polite and knowledgeable. Made effort to provide very good customer service.

  • [She] provided timely responses while answering my questions, nothing more I could ask for. Great job!

  • I received a gracious reply and was offered a discount coupon for future purchases. Fabulous!

  • She took care of the issue I was having on the first try, excellent service

  • [He] was extremely helpful, friendly and professional. He exceeded by best expectations of excellent customer service. [They have] the best customer support team that I have ever had the experience of working with. Thank you.

Corporate Information

Head Office
Electrohome
4080 Montrose Road
Niagara Falls, ON
Canada, L2H 1J9
Map/Directions
USA Address
Electrohome
60 Industrial Parkway,
Suite #Z64
Cheektowaga, NY
USA, 14227
If you would like to contact the company president directly, please use this page.
Want to become a dealer?
Questions
If you have not yet purchased an Electrohome product and have pre-sale questions involving product selection, price quotes, where to buy, comments on our products, please call our sales team: 1-855-293-7253 or contact us via the contact us form or by clicking the Live Chat button.

Troubleshooting
If you have already purchased an Electrohome product and need post-sale Technical Support/Installation assistance. Contact our support department using the contact us form.
Electrohome provides customer service, warranty and service repairs for products found on this website.
For other Electrohome products purchased prior to 1999, contact one of the companies listed below in the directory.

Electronic Accessories
Gentec International
1-905-513-7733
www.gentec-intl.com
Televisions and VCR’s Prior to 1999
Mitsubishi Electronics
1-800-268-9828
Top Tech, 519-578-7600
Amre, 519-744-2673
CRT Projectors
VDC in Florida
321-784-4427
email CRT Projectors
Display Monitors
Conrac Inc., California
626-480-0095
Motors / Fans
Frasco Motors
519-623-6130
Air Conditioners
International Comfort
1-800-314-1112
Humidifiers and Dehumidifiers
W.C.Woods, Guelph
1-800-929-6631
Digital Projectors
Christie Digital Systems Inc.
519-744-8005
www.christiedigital.com
Professional Products
Advent TVs
504-467-1717
Organs
Len Wagner
519-699-5920
Satellite Receivers
Finline
519-746-1023